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Jan 30

This gym just gave the worst response to harassment – cosmopolitan.com

ANDOR BUJDOSO
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A boutique London gym chain, GYMBOX, has come under fire for its response to a female member, who complained after a male acted aggressively towards her on the gym floor. The clincher? The GYMBOX staff member who replied to her email put it down to the man having "high levels of testosterone" after exercising. Umm, what?

Taking to Twitter to air the email reply she received, Elena Banbury explained the situation to her followers, by saying, "So a random gym goer harassed me and my friend at our first visit to @GYMBOXofficial, this is the response we got... Glad to see staff justifying aggressive behaviour because its never happened to them, and men have testosterone...".

Elena also posted the initial email she sent to GYMBOX, explaining that the man had called her "pathetic" for the way she was using a leg press machine and threw weights on the floor, then continued staring at her.

The reply to her from GYMBOX read:

Hi Elena,

Apologies but I never got your first email.

It is unfortunate you had such an experience in our gym, I have never had similar issues with members. I understand that what was said was inappropriate and rude. I have been working in this gym for 3 years and I haven't had any complaints about [name erased].

I will bring this up with my manager and have a discussion with him.

Obviously this isn't a great start, but things then took an even worse turn:

From my personal point of view, it is an unfortunate situation where a guy was rude to you, but it could have happened anywhere. We are in a gym where testosterone levels are high, especially during workouts. This means that reactions to situations can be a bit extreme, especially for men.

Wow.

When we contacted GYMBOX for comment, they responded saying they'd investigate the incident and admitted that the response to the complaint has "fallen short of what it should be" (err, yeah, ya think?):

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This gym just gave the worst response to harassment - cosmopolitan.com

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