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Apr 3

News Gyms and fitness centers still charging members while closed Blayke Roznowski 6:57 AM, Apr – NewsChannel5.com

NASHVILLE, Tenn. (WTVF) Gyms and fitness studios were forced to shut their doors in mid March because of COVID-19, but some of them havent stopped asking their members to pay. Millions of people across the U.S. are out of work and dont want to be charged for a service theyre not even allowed to use.

Major chains, like Planet Fitness, immediately froze all of their corporate and franchise stores. They say they'll adjust billing when they reopen.

Golds Gym is freezing billing at its corporate spots, but that doesnt mean that happened at all of its franchise locations.

The YMCA of Middle Tennessee automatically put memberships on hold for the month of April. They are giving members the option to turn their monthly dues into charitable donations. It is possible YMCAs outside of Middle Tennessee did not automatically put memberships on hold.

If a business is still billing customers who want to cancel, the National Consumer League says to reach out to the business and document all attempts and responses from both parties.

"I think a health club that wants to maintain its customers after this health emergency is done should be doing all it can to try and make sure its part of the solution to consumers problems here not part of the problem," National Consumers League spokesperson John Breyault said.

If the fitness center isnt cooperating, contact the the Tennessee Division of Consumer Affairs for assistance.

See all our Coronavirus coverage here

What is COVID-19 (a.k.a. the new coronavirus?)

According to the World Health Organization, coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. Examples include the Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. COVID-19 stands for "Coronavirus disease 2019," which is when this strain of the coronavirus was discovered.

What are the symptoms?

The CDC says patients confirmed to have the 2019-nCoV reportedly had mild to severe respiratory illness with:

Prevention

The CDC is recommending "common sense" measures such as:

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News Gyms and fitness centers still charging members while closed Blayke Roznowski 6:57 AM, Apr - NewsChannel5.com

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